Affiliates Program Terms & Conditions

Affiliate & General Terms & Conditions – CANOPY Beauty (Orta Skincare Limited)

These Terms & Conditions (“T&Cs”) govern the use of CANOPY Beauty products, services, and affiliate/referral programs operated by Orta Skincare Limited (“we”, “us”, “our”). By participating in the CANOPY Beauty affiliate program or purchasing via an affiliate link, you agree to these T&Cs.

1. General

1.1 CANOPY Beauty is a brand owned and operated by Orta Skincare Limited.
1.2 By using our products, services, or affiliate links, you agree to these Terms & Conditions, our Returns Policy, and applicable UK consumer law.

2. Eligibility

2.1 Participants in our affiliate program must be at least 18 years old.
2.2 Affiliates must comply with all applicable laws, including advertising, marketing, and online disclosure requirements (e.g., “#ad” or “affiliate link” labeling).

3. Affiliate Referral Program

3.1 Affiliates receive a commission of 15% of the sale value for purchases made through their referral links, subject to the conditions below.
3.2 Commission is only payable for legitimate sales where the customer completes payment and the product is not subsequently returned, canceled, or refunded.
3.3 We reserve the right to adjust, withhold, or reclaim commission in cases of:

  • Customer returns or refunds under UK consumer law.

  • Suspected fraudulent transactions (e.g., chargebacks, duplicate orders, stolen payment methods).

  • Self-referrals or attempts to manipulate the affiliate program.

  • Violation of these T&Cs or applicable laws.

4. Payments to Affiliates

4.1 Affiliate commissions are calculated based on net sales (after returns, discounts, taxes, and refunds).
4.2 Payments are made monthly, typically within 30 days after the end of the calendar month in which the sale occurred, unless a return or refund applies.
4.3 Affiliates are responsible for reporting and paying any taxes on earned commissions.

5. Customer Returns & Refunds

5.1 Customers are entitled to return products in accordance with UK consumer rights, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
5.2 If a customer returns a product or requests a refund, the corresponding affiliate commission will be deducted from the affiliate’s balance or reclaimed from future payments.
5.3 Products eligible for return must be in original condition, unused unless faulty. Perishable, personalized, or hygiene-sensitive items may have specific return restrictions.

6. Fraud Prevention & Compliance

6.1 CANOPY Beauty monitors for industry-standard fraud patterns, including:

  • Multiple accounts by the same individual attempting to earn referral commissions.

  • Orders placed with stolen or fraudulent payment details.

  • Inflated returns or “return abuse” attempts by customers or affiliates.
    6.2 We reserve the right to suspend, withhold, or terminate accounts suspected of fraudulent activity without prior notice.
    6.3 Affiliates are strictly prohibited from using spam, misleading ads, or non-compliant promotional methods.

7. Intellectual Property

7.1 All CANOPY Beauty branding, images, and materials are our property. Affiliates may only use approved assets for promotional purposes.
7.2 Unauthorised use of intellectual property may result in account termination and legal action.

8. Limitation of Liability

8.1 CANOPY Beauty is not liable for indirect, incidental, or consequential losses arising from affiliate participation or customer purchases.
8.2 Liability for any direct claims shall not exceed the value of commissions earned or sales made.

9. Privacy & Data

9.1 Customer and affiliate personal data is processed in accordance with UK GDPR and our Privacy Policy.
9.2 Affiliates must not misuse customer data obtained via their referrals.

10. Amendments

10.1 CANOPY Beauty may update or modify these T&Cs at any time.
10.2 Changes take effect immediately upon posting on our website or affiliate portal.

11. Governing Law

11.1 These Terms & Conditions are governed by the laws of England and Wales.
11.2 Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales. Last updated / Effective date: 10.11.25